Privacy notice

Here’s how Kelvotis & Co. uses information you share when you request tour availability. We aim to be clear, respectful, and limited to what’s needed to respond.

What information we use

When you submit a request, we use the details you provide to process your inquiry and follow up. Typically this includes your contact information and request details such as preferred date and traveler count.

Contact details (name, email, phone)
Request details (tour selection, preferred date, group size)
Message content (including accessibility or timing notes you share)

We don’t sell personal information.

Why we use it

To review availability and coordinate next steps
To communicate with you about your request
To help you plan (including accessibility guidance when shared)
To maintain accurate records for customer support

If you opt in to email updates, we may send notifications related to your request.

Your choices

You can review your request details by contacting us. For email updates, you can stop receiving notifications by using the opt-out options provided in our messages.

Request updates only for what you ask us for
Correct information you provided when needed
Ask support questions anytime

Retention and security

We keep request information only as long as it’s needed to fulfill and manage inquiries, support customer communication, and comply with applicable obligations.

We use safeguards designed to help protect personal information from unauthorized access or disclosure.

Questions about privacy?

If you have concerns or questions, reach out through our support page. We’ll respond with clear answers.

Contact support Back to request